Return & RMA Policy

Timeframe for Returns: Many retailers offer a return window of 30 to 90 days from the date of purchase. It's important to check the specific timeframe during which the return is acceptable.

Condition of the Item: Items typically need to be in their original packaging and in resalable condition. Some retailers may allow returns of opened items, while others might only accept unopened merchandise.

Restocking Fees: Some retailers may charge a restocking fee for returned items, especially if they have been opened. This fee can range from 10% to 25% of the purchase price.

Defective Items: If an item is defective or not functioning as advertised, most companies will allow for a return or exchange even if the item has been opened. Warranty claims might also apply in these cases.

Proof of Purchase: A receipt or proof of purchase is generally required for returns. Make sure to keep all documentation related to your purchase.

Return Shipping Costs: Depending on the retailer’s policy, customers may be responsible for return shipping costs, especially if the return is not due to a defect or error on the part of the seller.

Manufacturer's Warranty: Many network components and transceivers come with a manufacturer’s warranty that provides additional protection and potential avenues for repair or replacement beyond the store's return policy.

Final Sale Items: Certain items may be marked as final sale, meaning they cannot be returned or exchanged. This is especially common for clearance items.